Owners and Investors

• Are you forced to keep up with the ever-changing fair housing laws and other legislation regarding tenancy, including lead-based paint and toxic mold policies? 
• Are you concerned about the possibility of a tenant suing you...and winning? 
• Do you have to deal with the collection of rents, late payments, and bounced checks? 
• Do you dread confrontation with tenants, trying to convince them to take care of the property better or start paying their rent on time? 
• Do you cross your fingers, hoping that you won't have to deal with the move-out / advertising / move-in process that occurs between tenants? 
• Do you struggle with the process of advertising and showing your vacant home, interviewing tenants, taking applications, and running credit and background checks? 
• Do you sometimes feel that you spend all of your time collecting checks, paying vendors, and performing all of the accounting necessary on your rental?

• Keep on top of regional, state, and federal landlord/tenant law and legislative issues facing property owners and tenants. 
• Create and maintain relationships with qualified vendors, including painters, roofers, electricians, plumbers, appliance repairmen, handymen, and more. 
• Provide appropriate rental applications and forms that, along with a consistent screening process, ensure the highest quality tenants while conforming to all applicable laws. 
• Provide a lease agreement that covers your property well, collect and account for rents, and confront tenants to enforce the terms of the lease. 
• Perform complete accounting for your property, to ensure a maximum return on your investment and optimum tax benefit. 
• We are always aware of current market conditions. This allows us to rent your property at its highest value.
• Our computer system enables us to maintain an exhaustive list of all the features that make your property desirable.
• We maximize your possible rent by using a broad range of advertising media including signs, rental listing services, and the very powerful Multiple Listing Service (MLS).
• 24-hour maintenance service. Phone monitored 7 days a week.
• We provide you with protection through the use of proper lease agreements, deposit forms, late notices and other legal documents.
• Our comprehensive qualification process assures you of qualified, responsible tenants.
• We frequently make spot checks at your property, as well as announced routine inspections.
• We handle all communications with the tenant.

• Personalized, attentive service with thorough communication. 
• Expert knowledge of the industry and local real estate market. 
• Experience dealing with all kinds of property and tenancy issues. 
• Established relationships with local services providers of all types. 
• Membership in HERO PM - which provides us with the most advanced technology tools to serve you well.